Always getting max of 50% accuracy

marcbyron · Post by **marcbyron** » Mon Oct 22, 2018 9:15 pm

Hi,

I have started the very first lessons, and I never get more than 50% accuracy. The indicator also shows dark red, which means I missed some notes, but I hardly miss the notes, just tempo issues, which should be pink.

Is this a bug?

Thanks,
MB

Post by **andrewwegierski** » Mon Oct 22, 2018 9:55 pm

Hi Marc,

No, this is not a bug with the software. What you've described definitely sounds like a keyboard connection issue, which should be easy to solve!!

Can you email support@playgroundsessions.com about this issue? There, I can help you within the support desk. We like to have all of these issues documented in our system for future reference. Thanks!!

marcbyron · Post by **marcbyron** » Mon Oct 22, 2018 9:58 pm

Thanks, Andrew. Just sent an email.

Dipguiter · Post by **Dipguiter** » Fri Jul 16, 2021 7:54 pm

Have you found any solution? I am having exactly same problem in the pc software.

Dipguiter · Post by **Dipguiter** » Wed Jul 21, 2021 6:47 am

marcbyron wrote: ↑
Mon Oct 22, 2018 9:15 pm
Hi,

I have started the very first lessons, and I never get more than 50% accuracy. The indicator also shows dark red, which means I missed some notes, but I hardly miss the notes, just tempo issues, which should be pink.

Is this a bug?

Thanks,
MB

Just disable the dual voice from keyboard settings.

LarryPlane · Post by **LarryPlane** » Sun Oct 03, 2021 12:20 am

Hi,

Can you tell me where to find this setting?

I'm using the PC version on a laptop.

Thank yiu

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Always getting max of 50% accuracy

Always getting max of 50% accuracy

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