Hello,
When redeeming family plans, only one code should go on each an account, as memberships are not nested into a single hub. If you could please contact support@playgroundsessions.com, we would be happy to assist from there!
Best,
Ian
PGS support member
Search found 14 matches
- Mon Mar 22, 2021 12:38 pm
- Forum: General Chat
- Topic: Family logins
- Replies: 1
- Views: 3278
- Mon Mar 15, 2021 12:28 pm
- Forum: Song Store
- Topic: purchased song not appearing
- Replies: 5
- Views: 15065
Re: purchased song not appearing
Hello,
I am sorry to hear about this issue. If you could please contact support@playgroundsessions.com, we'd be happy to look into this issue further
Ian
PGS support member
I am sorry to hear about this issue. If you could please contact support@playgroundsessions.com, we'd be happy to look into this issue further
Ian
PGS support member
- Mon Mar 08, 2021 3:04 pm
- Forum: Your Playground Sessions Set Up
- Topic: MIDI to USB Compatibility Issues with Playground Sessions Platform
- Replies: 3
- Views: 18620
Re: MIDI to USB Compatibility Issues with Playground Sessions Platform
Hello, I am sorry to hear about this issue. I would suggest going into the settings of your Roland Keyboard and turning off LOCAL control. This should resolve the issue you are experiencing. If you require any further assistance, feel free to contact us at support@Playgroundsessions.com. We would be...
- Mon Feb 22, 2021 11:00 am
- Forum: General Chat
- Topic: New User ... very confused
- Replies: 1
- Views: 7127
Re: New User ... very confused
Hello,
I am sorry to hear about this issue. If you could please email support at support@playgroundsessions.com, we would be happy to assist with the issues you are experiencing!
Best,
Ian
PGS Support team member
I am sorry to hear about this issue. If you could please email support at support@playgroundsessions.com, we would be happy to assist with the issues you are experiencing!
Best,
Ian
PGS Support team member
- Wed Jan 20, 2021 10:47 am
- Forum: Courses
- Topic: ??? Jan 2021 "30 Day Challenge" - Extraneous D-flat Notes
- Replies: 3
- Views: 12238
Re: ??? Jan 2021 "30 Day Challenge" - Extraneous D-flat Notes
Hello Jim,
The Symbol you are seeing is a Natural Symbol, so the note being played would be a D natural. If you are seeing a flat symbol, please email our support team, and we would be happy to look into it to resolve the issue!
Ian
Support Team Member
Playground Sessions
The Symbol you are seeing is a Natural Symbol, so the note being played would be a D natural. If you are seeing a flat symbol, please email our support team, and we would be happy to look into it to resolve the issue!
Ian
Support Team Member
Playground Sessions
- Wed Jan 13, 2021 1:59 pm
- Forum: Hello Fellow Musicians!
- Topic: Galm checks in
- Replies: 1
- Views: 9499
Re: Galm checks in
Hello,
Welcome to Playground Sessions! I am excited to hear that you are learning the piano with Playground Sessions. Feel free to ask any questions.
Best,
Ian
Support team member
Welcome to Playground Sessions! I am excited to hear that you are learning the piano with Playground Sessions. Feel free to ask any questions.
Best,
Ian
Support team member
- Wed Jan 13, 2021 11:39 am
- Forum: Your Playground Sessions Set Up
- Topic: where do I find Bootcamp
- Replies: 1
- Views: 12615
Re: where do I find Bootcamp
Hello, You can find the Bootcamp in the windows/mac version of our app in the "Bootcamp" tab, between "my playground" and "courses". If you are using the iPad version of our app, you can find the Bootcamp in the "Courses" heading labelled as the "Rookie, Intermediate, and Advanced Tours". Please let...
- Wed Jan 13, 2021 11:09 am
- Forum: Hello Fellow Musicians!
- Topic: Me (My favorite subject, honestly)
- Replies: 2
- Views: 10403
Re: Me (My favorite subject, honestly)
Hello,
Glad to hear your enjoying learning the piano! It's definitely frustrating at times when learning something brand new, but it's great to hear you're sticking with it and having a good time!
-Ian
Support team member
Glad to hear your enjoying learning the piano! It's definitely frustrating at times when learning something brand new, but it's great to hear you're sticking with it and having a good time!
-Ian
Support team member
- Wed Jan 13, 2021 10:59 am
- Forum: Bootcamp Lessons
- Topic: Skip the Theory portion?
- Replies: 2
- Views: 4559
Re: Skip the Theory portion?
Hello,
The Bootcamp curriculum does not have to be done in order, you can skip around as you like if a lesson or set of lessons is something you have seen before and are already familiar with. Let me know if you have any other questions!
Ian
Support team member
The Bootcamp curriculum does not have to be done in order, you can skip around as you like if a lesson or set of lessons is something you have seen before and are already familiar with. Let me know if you have any other questions!
Ian
Support team member
- Wed Jan 13, 2021 10:51 am
- Forum: General Chat
- Topic: Piano IN the accompaniment music? Can this be turned off?
- Replies: 2
- Views: 11092
Re: Piano IN the accompaniment music? Can this be turned off?
Hello,
You can turn the accompaniment off by de-selecting the "accompaniment" button on the toolbar. The accompaniment button looks like 3 heads and is directly to the right of the "record" button. Feel free to ask any other questions!
Ian
Support Team Member
You can turn the accompaniment off by de-selecting the "accompaniment" button on the toolbar. The accompaniment button looks like 3 heads and is directly to the right of the "record" button. Feel free to ask any other questions!
Ian
Support Team Member