Playground Forums

Hello,

When redeeming family plans, only one code should go on each an account, as memberships are not nested into a single hub. If you could please contact support@playgroundsessions.com, we would be happy to assist from there!

Best,
Ian
PGS support member

Hello,

I am sorry to hear about this issue. If you could please contact support@playgroundsessions.com, we'd be happy to look into this issue further

Ian
PGS support member

Hello, I am sorry to hear about this issue. I would suggest going into the settings of your Roland Keyboard and turning off LOCAL control. This should resolve the issue you are experiencing. If you require any further assistance, feel free to contact us at support@Playgroundsessions.com. We would be...

Hello,

I am sorry to hear about this issue. If you could please email support at support@playgroundsessions.com, we would be happy to assist with the issues you are experiencing!

Best,
Ian

PGS Support team member

Hello Jim,

The Symbol you are seeing is a Natural Symbol, so the note being played would be a D natural. If you are seeing a flat symbol, please email our support team, and we would be happy to look into it to resolve the issue!

Ian
Support Team Member
Playground Sessions

Hello,

Welcome to Playground Sessions! I am excited to hear that you are learning the piano with Playground Sessions. Feel free to ask any questions.

Best,
Ian
Support team member

Hello, You can find the Bootcamp in the windows/mac version of our app in the "Bootcamp" tab, between "my playground" and "courses". If you are using the iPad version of our app, you can find the Bootcamp in the "Courses" heading labelled as the "Rookie, Intermediate, and Advanced Tours". Please let...

Hello,

Glad to hear your enjoying learning the piano! It's definitely frustrating at times when learning something brand new, but it's great to hear you're sticking with it and having a good time!

-Ian
Support team member

Hello,

The Bootcamp curriculum does not have to be done in order, you can skip around as you like if a lesson or set of lessons is something you have seen before and are already familiar with. Let me know if you have any other questions!

Ian
Support team member

Hello,

You can turn the accompaniment off by de-selecting the "accompaniment" button on the toolbar. The accompaniment button looks like 3 heads and is directly to the right of the "record" button. Feel free to ask any other questions!

Ian
Support Team Member