Search found 704 matches

by andrewwegierski
Thu Jan 09, 2020 11:38 am
Forum: Bootcamp Lessons
Topic: Keyboard set up not saving
Replies: 1
Views: 84

Re: Keyboard set up not saving

For keyboard related troubleshooting I need the information in an email sent to support@playgroundsessions.com.

Thanks

Andrew
by andrewwegierski
Thu Jan 09, 2020 11:36 am
Forum: Song Store
Topic: Accompaniments?
Replies: 2
Views: 110

Re: Accompaniments?

I don't have a timetable for this release but we have experimented with accompaniment versions in the past and I want you to rest assured that it is something on our plate.

Andrew
by andrewwegierski
Thu Jan 09, 2020 11:34 am
Forum: General Chat
Topic: Setup for 3-member family plan
Replies: 1
Views: 136

Re: Setup for 3-member family plan

On a family plan all the accounts are individual ones. Yes, they'll need their own logins - username, email address and password. If you have a gmail account you can do the following, for example, to create multiple aliases without creating multiple email addresses: andrew@playgroundsessions.com -> ...
by andrewwegierski
Thu Jan 09, 2020 11:32 am
Forum: Bootcamp Lessons
Topic: Finger numbers vs notes on the staff
Replies: 6
Views: 367

Re: Finger numbers vs notes on the staff

Numbers, or blue stickers, on the on-screen keyboard eventually go away. But finger numbers above the music staves should not automatically go away unless you disable them.
by andrewwegierski
Thu Jan 09, 2020 11:31 am
Forum: General Chat
Topic: Number of songs with 3 stars
Replies: 2
Views: 321

Re: Number of songs with 3 stars

I would have to perform an administrative log in to your account to take a closer look at the discrepancy.

What's your account email address?

If you don't want that publicly visible you can email me at support@playgroundsessions.com.

Andrew
by andrewwegierski
Fri Dec 27, 2019 9:40 am
Forum: General Chat
Topic: holiday19
Replies: 1
Views: 149

Re: holiday19

Hi there!

Try signing up again today. We switched to a New Year's sale for 2020, and the Lifetime membership is still on sale for $229.99.

Use the code newyears20 at checkout.
by andrewwegierski
Thu Dec 26, 2019 11:31 am
Forum: General Chat
Topic: Questions from New User
Replies: 1
Views: 211

Re: Questions from New User

Hi there, Thanks for joining the Playground community! The lessons won't add up to hundreds of GB, but you're right, they do take up a sufficient amount of storage. I don't know how much off the top of my head. But, yes, you can delete lessons after you complete them. This will delete the files, but...
by andrewwegierski
Thu Dec 19, 2019 10:22 am
Forum: General Chat
Topic: New Surface X
Replies: 1
Views: 343

Re: New Surface X

That's a question I would need you to forward to support for answer from us.

Andrew
by andrewwegierski
Wed Dec 11, 2019 11:21 am
Forum: Bootcamp Lessons
Topic: Can't Play song???
Replies: 1
Views: 145

Re: Can't Play song???

Did you try changing the octave to +1?

That's the only solution I could think of.