Search found 704 matches

by andrewwegierski
Mon Nov 25, 2019 11:54 am
Forum: General Chat
Topic: scale courses
Replies: 1
Views: 475

Re: scale courses

hi there,

can you take a screenshot of this issue and forward to support@playgroundsessions.com?

andrew
by andrewwegierski
Mon Nov 25, 2019 11:52 am
Forum: Song Store
Topic: 5 Monthly Song Credits
Replies: 7
Views: 945

Re: 5 Monthly Song Credits

@David yes we did come to a resolution with this topic - email support so I can discuss with you how it applies to your account

Andrew
by andrewwegierski
Mon Nov 25, 2019 11:51 am
Forum: Song Store
Topic: No Black Friday for songs?
Replies: 2
Views: 197

Re: No Black Friday for songs?

No promo codes on songs from the song store.
by andrewwegierski
Mon Nov 25, 2019 11:51 am
Forum: Bootcamp Lessons
Topic: How to play with both hands VIDEO wont play
Replies: 12
Views: 730

Re: How to play with both hands VIDEO wont play

Can you follow up on email 33473 if you haven't already?

Currently going through today's emails so if you did, I'll get to it soon.

I'll see if Tom can chime in.
by andrewwegierski
Mon Nov 25, 2019 11:50 am
Forum: General Chat
Topic: At what point should I get my first song?
Replies: 1
Views: 463

Re: At what point should I get my first song?

Rookie easy songs are great to start with right away! Rookie easy is just one hand at a time - melody only.

Once you do a couple of those, try rookie - moderate. You don't have to finish the bootcamp before you start learning songs!

Andrew
by andrewwegierski
Mon Nov 25, 2019 11:29 am
Forum: Song Store
Topic: Benny and the jets, Advanced - IS FAKE
Replies: 9
Views: 3072

Re: Benny and the jets, Advanced - IS FAKE

Pavel, David gave you an answer. Due to other priorities within our company, we don't have a timetable for the release of an expert level. But it is coming in the future. It is a completely inaccurate representation of our product to claim that our content is fake. And we do not refuse to obtain rig...
by andrewwegierski
Mon Nov 25, 2019 11:25 am
Forum: Song Store
Topic: mistake on: At Last, Etta James, Rookie
Replies: 1
Views: 121

Re: mistake on: At Last, Etta James, Rookie

Thanks for bringing this to my attention. I have forwarded it to Thomas who will be able to fix the lesson segment in the app.

What you assumed to be my answer is not an accurate representation or reflection of my customer service in the case of an error in a lesson on our end.

Andrew
by andrewwegierski
Fri Nov 22, 2019 11:36 am
Forum: General Chat
Topic: AutoPlay Timing
Replies: 4
Views: 452

Re: AutoPlay Timing

I understand now!

I would say to go off the interactive sheet music and look for green notes. The on screen keyboard is more of a reference tool so that you can know what notes you're playing. I wouldn't depend on the grayed out keys to know if your rhythm is correct.

Andrew
by andrewwegierski
Fri Nov 22, 2019 11:35 am
Forum: Song Store
Topic: 5 Monthly Song Credits
Replies: 7
Views: 945

Re: 5 Monthly Song Credits

David, email support@playgroundsessions.com and i'll take a look at your account specifically
by andrewwegierski
Thu Nov 21, 2019 11:16 am
Forum: General Chat
Topic: AutoPlay Timing
Replies: 4
Views: 452

Re: AutoPlay Timing

I'm not sure I understand your question. Are you talking about the keys on the on screen keyboard?

Please direct this question to support@playgroundsessions.com if you believe there's a technical issue going on here.

Best,
Andrew