Search found 765 matches

by andrewwegierski
Wed Sep 05, 2018 6:42 pm
Forum: Windows
Topic: Accompaniment icon not refreshing
Replies: 5
Views: 1737

Re: Accompaniment icon not refreshing

Hi AQJ, Got it. I can assure you that these issues are a part of the Software team's to-do list. We're looking into it. The more reported cases of this issue there are, the better, actually, because then it becomes apparent that it can't be an isolated issue - and it's likely that the software team ...
by andrewwegierski
Wed Sep 05, 2018 6:41 pm
Forum: iPad (Beta)
Topic: Music size
Replies: 5
Views: 4041

Re: Music size

Michael,

I'm not sure that I understand your comment - could you clarify what you're referring to?

Do you mean the intro tune when the app launches?
by andrewwegierski
Wed Sep 05, 2018 6:39 pm
Forum: Song Store
Topic: Just starting out and am trying to look at the song store
Replies: 1
Views: 673

Re: Just starting out and am trying to look at the song store

Hi there, We definitely understand that a full blown search feature is necessary now, considering our library contains over 1000 arrangements. We are working on developing a long term plan to combat this issue. For now, this is the best solution: -Make sure you're viewing the song store on our websi...
by andrewwegierski
Wed Aug 29, 2018 3:29 pm
Forum: Other
Topic: Phil Collins
Replies: 1
Views: 1613

Re: Phil Collins

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.
by andrewwegierski
Mon Aug 27, 2018 11:50 am
Forum: Windows
Topic: Accompaniment Becomes Un-Synced
Replies: 3
Views: 1236

Re: Accompaniment Becomes Un-Synced

Hi there, Sorry to hear about that bug. This is known issue with some lessons, and we are able to correct it on a case by case basis. Can you please email support@playgroundsessions.com? Please make sure to include the exact lesson that it's happening in - the difficulty level, lesson #, lesson titl...
by andrewwegierski
Fri Aug 24, 2018 10:59 am
Forum: Windows
Topic: updated video tutorials - no sound
Replies: 2
Views: 1437

Re: updated video tutorials - no sound

For the video lessons, try going to your Settings - Audio devices and using the default Windows sound option.

You can also try downloading this universal ASIO driver: http://www.asio4all.org/.

Ellie, I received your email in the support desk and I directed my response there.
by andrewwegierski
Fri Aug 24, 2018 10:57 am
Forum: Pop Song Requests
Topic: Coldplay - Trouble
Replies: 1
Views: 715

Re: Coldplay - Trouble

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.

Best,
Andrew
by andrewwegierski
Mon Aug 20, 2018 10:31 am
Forum: Pop Song Requests
Topic: Maroon 5 - Girls Like You
Replies: 3
Views: 1143

Re: Maroon 5 - Girls Like You

Hi there, Thanks for the request! I agree, that would be a GREAT song for the Playground app. You can submit it using the song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. From time to time, the PG music team examines the Billboard top 100 and looks into any current hits that would be ...
by andrewwegierski
Thu Aug 16, 2018 1:23 pm
Forum: Hello Fellow Musicians!
Topic: Hello from Kentucky!
Replies: 3
Views: 1287

Re: Hello from Kentucky!

Welcome, Brian! I always love reading our user's personal stories. That's awesome that you're back to learning piano. I know you'll have a great experience with Playground! Do you have a Facebook profile? You should join our Playground Sessions Community here if you haven't already: https://www.face...
by andrewwegierski
Wed Aug 15, 2018 11:26 am
Forum: General Chat
Topic: Newbie to Piano and Playground -- Great Fun!
Replies: 2
Views: 1891

Re: Newbie to Piano and Playground -- Great Fun!

Hi there, I'm glad to hear about your positive experience with Playground so far! It's great to hear about learning from our users. Yes, I understand your points about the iPad app. We are aware of how it's slightly behind the desktop version, and unfortunately, this is the case with many applicatio...