Playground Forums

Hi there, We definitely understand that a full blown search feature is necessary now, considering our library contains over 1000 arrangements. We are working on developing a long term plan to combat this issue. For now, this is the best solution: -Make sure you're viewing the song store on our websi...

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.

Hi there, Sorry to hear about that bug. This is known issue with some lessons, and we are able to correct it on a case by case basis. Can you please email support@playgroundsessions.com? Please make sure to include the exact lesson that it's happening in - the difficulty level, lesson #, lesson titl...

For the video lessons, try going to your Settings - Audio devices and using the default Windows sound option.

You can also try downloading this universal ASIO driver: http://www.asio4all.org/.

Ellie, I received your email in the support desk and I directed my response there.

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.

Best,
Andrew

Hi there, Thanks for the request! I agree, that would be a GREAT song for the Playground app. You can submit it using the song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. From time to time, the PG music team examines the Billboard top 100 and looks into any current hits that would be ...

Welcome, Brian! I always love reading our user's personal stories. That's awesome that you're back to learning piano. I know you'll have a great experience with Playground! Do you have a Facebook profile? You should join our Playground Sessions Community here if you haven't already: https://www.face...

Hi there, I'm glad to hear about your positive experience with Playground so far! It's great to hear about learning from our users. Yes, I understand your points about the iPad app. We are aware of how it's slightly behind the desktop version, and unfortunately, this is the case with many applicatio...

Hi there, Sorry to hear about that issue. That sounds very weird to me, so I'd like you to email us at support@playgroundsessions.com with: -a screenshot of when you finish a song and get the stars -a screenshot of when you think you lose the stars Additionally, is it happening in one song, or many ...

I just received word from Thomas that this feature is not yet available on the Android version of the app. There's nothing wrong with your device or what you're doing.