Search found 638 matches

by andrewwegierski
Fri Apr 27, 2018 8:43 pm
Forum: iPad (Beta)
Topic: Sound problems w iPad
Replies: 16
Views: 6780

Re: Sound problems w iPad

In general, sound problems with the iPad can usually be traced back to these common fixes: -set the sample rate to 44100 in settings. -Make sure you're using the official apple lightning to USB camera adapter. -Redownload the Playground app. Unplug all midi connections. Then, connect your set up in ...
by andrewwegierski
Tue Apr 24, 2018 8:35 am
Forum: Windows
Topic: PlaygroundSessions offline
Replies: 11
Views: 4236

Re: PlaygroundSessions offline

Offline mode only works with the desktop version of Playground. iPads need to be connected to the internet at all times. See my two screenshots for information on how to log into the desktop app while offline: offline1.JPG This is the first thing you'll see when you launch Playground while you're no...
by andrewwegierski
Mon Apr 23, 2018 1:15 pm
Forum: Social Media
Topic: E-mail notifications stopped
Replies: 2
Views: 1509

Re: E-mail notifications stopped

E-mail notifications should be working again. We are able to send test e-mails from the forums to ourselves right now, so everything should be good. This should not be an issue at the next upgrade of the forums. Thanks.
by andrewwegierski
Mon Apr 23, 2018 11:45 am
Forum: General Chat
Topic: Sort by artist in song store isn't working
Replies: 5
Views: 2766

Re: Sort by artist in song store isn't working

Laurens, In that case, I'd recommend trying a different browser. It's likely a glitch with the shopping cart. The first thing you should do is check your purchase history and make sure the song didn't already go through. Sometimes it will purchase even with a blank shopping cart, if it glitched. Als...
by andrewwegierski
Mon Apr 23, 2018 11:42 am
Forum: iPad (Beta)
Topic: My 2 cents...
Replies: 5
Views: 1679

Re: My 2 cents...

After some brief discussion, we've come to the unfortunate conclusion that the separate volume settings are not a possible feature of the app. The short answer is that the piano volume itself is one sound program, so the volume setting for it affects any instance in which the in-app piano is sounded...
by andrewwegierski
Mon Apr 23, 2018 11:38 am
Forum: Social Media
Topic: E-mail notifications stopped
Replies: 2
Views: 1509

Re: E-mail notifications stopped

Hi Laurens, Thanks for pointing that out. We just ran an update to the forums last Friday, so it's very likely that the e-mail notifications were affected by that. I've been discussing this with a colleague, and he's working to fix the server so that the e-mails can successfully be sent out. Should ...
by andrewwegierski
Sun Apr 22, 2018 4:08 pm
Forum: General Chat
Topic: Sort by artist in song store isn't working
Replies: 5
Views: 2766

Re: Sort by artist in song store isn't working

I'm not sure when the search feature will be added. The best fix for now is to use your browser's search function: Ctrl+F on a Windows and Command+F on a Mac while in the song store. Make sure you have all genres and all difficulty levels selected.
by andrewwegierski
Sat Apr 21, 2018 8:21 pm
Forum: iPad (Beta)
Topic: My 2 cents...
Replies: 5
Views: 1679

Re: My 2 cents...

Yeah, that's a good idea - if we could have separate volume settings. I'm not sure how that would work on the developer side of things, but I can make a note of it and discuss it Monday! Thanks.
by andrewwegierski
Fri Apr 20, 2018 7:55 pm
Forum: General Chat
Topic: Cant seem to get around the speed issues
Replies: 12
Views: 4004

Re: Cant seem to get around the speed issues

Indeed, I think the scroll bar is a good guide to see how things look vs. how they sound in time. But yes, using your ears is the best method! Rock on, guys.
by andrewwegierski
Fri Apr 20, 2018 7:53 pm
Forum: Bootcamp Lessons
Topic: have you used Hanon exercises?
Replies: 4
Views: 1288

Re: have you used Hanon exercises?

Hanon exercises are a great supplement to Playground. As with any good teacher, it's in poor taste to claim to have all the answers. Hopefully you'll be able to enjoy Playground more, and Hanon more, and vice versa!