Playground Forums

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.

Hi there, You can use keyboard shortcuts within a lesson to advance between lesson segments. C = retry; D = continue to the next segment. However, I do not think this feature is available on the iPad app - but we plan to roll it out in the future, for sure. We realize it's a good feature for efficie...

Clif, Thanks for posting. This is an extremely interesting topic that I'm sure many users will be able to relate to. Including me! I agree with what John said. I experience the same problem - I'll always seem to flub one note, and it's a different note every time. For me, this has to do with my mind...

Hi Ian, Welcome to Playground! Thanks for engaging with us on the forums. I wasn't part of the PG team when we wrote the Bootcamp, but I can certainly comment on the benefit of jumping around the keyboard. Once you learn the concept of a 5 finger position, it's good to realize that this concept is u...

What difficulty level of the song are you trying to print?

Let me know and I will check the admin to make sure the necessary files are present in order to execute a print.

Best,
Andrew

Hi AQJ, The forum should keep users logged in, even if you exit your browser and re-launch it. I was not able to replicate this issue, so if you continue to have trouble, let me know and I'll forward to Ben, our software lead. That's a good suggestion. While it's possible for a user to simply skip t...

Hi AQJ,

That is a GREAT suggestion! Your idea reminds me of my personal preparation when performing any music. It's always a good idea to circle or highlight tricky spots in the music.

I'm going to forward this right away.

Best,
Andrew

Hi AQJ,

Sorry to hear about that issue.

Is this happening in one lesson, some specific lessons, or all lessons?

Additionally, when you say "play a song on repeat" do you mean, any segment of that song? Or do you mean the last lesson segment - the full song in practice or performance mode?

Hi AQJ, Got it. I can assure you that these issues are a part of the Software team's to-do list. We're looking into it. The more reported cases of this issue there are, the better, actually, because then it becomes apparent that it can't be an isolated issue - and it's likely that the software team ...

Michael,

I'm not sure that I understand your comment - could you clarify what you're referring to?

Do you mean the intro tune when the app launches?