Search found 783 matches

by andrewwegierski
Fri Oct 05, 2018 6:15 pm
Forum: Mac
Topic: Connecting MacBook help!
Replies: 3
Views: 10302

Re: Connecting MacBook help!

Laurensss is exactly right. Thanks.

Yes, it's a USB A-to-B cable that you'll need. You can find one on Amazon for cheap.
by andrewwegierski
Fri Oct 05, 2018 6:14 pm
Forum: Hello Fellow Musicians!
Topic: Can't login
Replies: 2
Views: 4927

Re: Can't login

Thanks, Chuggins.

That's exactly right.
by andrewwegierski
Fri Oct 05, 2018 5:07 pm
Forum: Feature Requests
Topic: Option to hide the cursor
Replies: 10
Views: 11866

Re: Option to hide the cursor

That's a great suggestion. I've heard about this one before. I'll notify the development team to consider adding this in the next desktop version.
by andrewwegierski
Fri Oct 05, 2018 5:06 pm
Forum: Song Store
Topic: Fingering in Human Nature
Replies: 5
Views: 6438

Re: Fingering in Human Nature

I remember this same issue being brought up over email on the support desk.

Yes, that's indeed a mistake. I've notified Thomas to upload the corrected file.
by andrewwegierski
Fri Oct 05, 2018 5:03 pm
Forum: Feature Requests
Topic: Show notes when pressing sticky keys
Replies: 3
Views: 4077

Re: Show notes when pressing sticky keys

Moreless, I understand where you're coming from. I have good news for you. Here is what I'm permitted to tell users regarding a desktop version update: We are working on a completely revamped technology platform that will bring overall enhancements to the app and the full Playground experience. We a...
by andrewwegierski
Fri Sep 28, 2018 5:09 pm
Forum: Bootcamp Lessons
Topic: Lesson 35 won't mark as complete.
Replies: 2
Views: 5173

Re: Lesson 35 won't mark as complete.

Hi Clif, Are you not receiving the checkmark in the "Bootcamp" tab? If so, confirm this and I'll look into it. If you're talking about the tour boxes on the My Playground tab, this is a known issue. The # of boxes don't match the # of bootcamp lessons. We are aware of this and are going to fix it in...
by andrewwegierski
Fri Sep 28, 2018 5:07 pm
Forum: Song Store
Topic: Heads up: free and reduced pricing in song store
Replies: 10
Views: 11781

Re: Heads up: free and reduced pricing in song store

That's correct.

You're welcome!
by andrewwegierski
Fri Sep 28, 2018 5:05 pm
Forum: Feature Requests
Topic: Number our own fingering
Replies: 2
Views: 3656

Re: Number our own fingering

Hi James, Thanks for posting. I understand your concerns! First, I'll say this. Yes, we do make small finger number mistakes from time to time. It's possible this is the case in this arrangement. Can you post a screenshot of the exact location of the issue? I'm not sure about a feature that gives us...
by andrewwegierski
Thu Sep 27, 2018 5:02 pm
Forum: Mac
Topic: Looping parts of lessons throws timing of background track.
Replies: 4
Views: 12588

Re: Looping parts of lessons throws timing of background track.

This is most likely a problem on our end.

Can you submit this in an email to support@playgroundsessions.com?

There, I will copy Thomas. He handles all of the in-app notation and lesson issues.

Best,
Andrew
by andrewwegierski
Thu Sep 27, 2018 4:52 pm
Forum: R&B Song Requests
Topic: Tender Love/Force MDs
Replies: 4
Views: 10525

Re: Tender Love/Force MDs

Hi there,

Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.