Playground Forums

Welcome to Playground, Perry!

I'm glad to hear that you're loving your experience so far. If you have any questions, please let me know!

Best,
Andrew

Upon reading your post, I went into the app and tried holding notes too long on purpose, and I didn't notice this type of error at the end of the section.

Can you post a screen shot of exactly what you're seeing? Use the snipping tool or Prt-Screen (if you're on a Windows.)

Best,
Andrew

It's hard to give an absolute answer to that. It all depends on how fast you can progress through the lessons, and that depends on how much time you have, if you have any prior experience, if you're being strict with always getting 100%, etc. There are 78 rookie bootcamp lessons, so 24 hours seems l...

Hi there, Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team.

Hi there, Thanks for the request! You can submit the song on our official song request form here: https://goo.gl/forms/WgeDinkqk2sXgBg33. This is the best way to make sure that your requests get relayed directly to our team. We're working on making this a more direct request system, by the way. Than...

In general, sound problems with the iPad can usually be traced back to these common fixes: -set the sample rate to 44100 in settings. -Make sure you're using the official apple lightning to USB camera adapter. -Redownload the Playground app. Unplug all midi connections. Then, connect your set up in ...

Offline mode only works with the desktop version of Playground. iPads need to be connected to the internet at all times. See my two screenshots for information on how to log into the desktop app while offline: offline1.JPG This is the first thing you'll see when you launch Playground while you're no...

E-mail notifications should be working again. We are able to send test e-mails from the forums to ourselves right now, so everything should be good. This should not be an issue at the next upgrade of the forums. Thanks.

Laurens, In that case, I'd recommend trying a different browser. It's likely a glitch with the shopping cart. The first thing you should do is check your purchase history and make sure the song didn't already go through. Sometimes it will purchase even with a blank shopping cart, if it glitched. Als...

After some brief discussion, we've come to the unfortunate conclusion that the separate volume settings are not a possible feature of the app. The short answer is that the piano volume itself is one sound program, so the volume setting for it affects any instance in which the in-app piano is sounded...