Search found 164 matches

by seant23
Wed Nov 30, 2016 4:48 pm
Forum: Windows
Topic: Playground.exe - Application Error
Replies: 1
Views: 3595

Re: Playground.exe - Application Error

Hi Waterkris,

We've seen this happen before when users have too many apps running and not enough free memory for Playground.exe.

Playground can't use swap memory, it needs real ram free to run, because of the high priority midi threads.
by seant23
Fri Nov 18, 2016 1:46 pm
Forum: General Chat
Topic: how to remove fingering when printing purchased sheet music?
Replies: 3
Views: 6779

Re: how to remove fingering when printing purchased sheet music?

Hi,

At the moment you can only print the sheet music with fingerings. We plan to change this in the future.

As for the prints remaining, you can email support@playgroundsessions.com and they can help you out. Just provide your email/username and what lesson it was.
by seant23
Wed Nov 16, 2016 1:01 pm
Forum: Bootcamp Lessons
Topic: Boot Camp???
Replies: 3
Views: 4288

Re: Boot Camp???

Hey Wizard, Make sure you are logging in with the correct account. I've seen a lot of people have multiple accounts and only one account is usually a subscriber. If you still have trouble though, you should email support@playgroundsessions.com where you can provide your email/username and they can d...
by seant23
Wed Nov 16, 2016 10:28 am
Forum: General Chat
Topic: No updates since forever ago?
Replies: 7
Views: 8823

Re: No updates since forever ago?

Hey Aaronv,

What feature are you looking for? At the moment we are working on adding features into iPad and getting the Android version ready to go for the holidays.

There also will be a big desktop update in a few weeks.
by seant23
Tue Nov 15, 2016 1:30 pm
Forum: Feature Requests
Topic: Browse Back Button
Replies: 1
Views: 2766

Re: Browse Back Button

Great idea, we definitely need to add this one in. I'll try and make sure it makes it into the next update!

Thanks!
by seant23
Tue Nov 15, 2016 1:29 pm
Forum: Windows
Topic: Question on Windows Versions
Replies: 2
Views: 4893

Re: Question on Windows Versions

Yup, sorry, it's a bug, will be fixed in the next update
by seant23
Tue Nov 15, 2016 1:28 pm
Forum: Windows
Topic: metronome issues
Replies: 1
Views: 2969

Re: metronome issues

Hey Smithm,

Is it on specific lessons this happens?
by seant23
Tue Nov 15, 2016 1:27 pm
Forum: Windows
Topic: What does it mean, the green check mark?
Replies: 4
Views: 5983

Re: What does it mean, the green check mark?

Hey Sw1tch,

The check mark is suppose to show when all sections are completed. There is a bug causing it not to show correctly, should be fixed in the next update!
by seant23
Tue Nov 15, 2016 1:26 pm
Forum: Mac
Topic: Lesson stuck on 'queued' and error submitting error report
Replies: 1
Views: 3067

Re: Lesson stuck on 'queued' and error submitting error report

Hey gotdam,

What's your playground username?
by seant23
Tue Nov 15, 2016 1:24 pm
Forum: Your Playground Sessions Set Up
Topic: How to connect Roland F140r to iPad
Replies: 1
Views: 4007

Re: How to connect Roland F140r to iPad

Hi Zyrch, That piano looks to have both Bluetooth and USB, so you might be able to connect it right away without buying any cables. To use USB though, you will need to pick up a usb camera adapter like this one: http://www.apple.com/au/shop/product/MK0W2AM/A/lightning-to-usb-3-camera-adapter?fnode=9...