Bootcamp doesn't show as completed

General user help and bug reports for Playground Sessions for Mac
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dandom
Posts: 1
Joined: Fri Mar 10, 2017 11:43 am

Bootcamp doesn't show as completed

Post by dandom » Fri Mar 10, 2017 11:46 am

Hi, quick question, have a Mac version, doing early bootacamp and completed each section, but it's not showing up as completed on the dashboard. Any thoughts?
Thanks
Dan (in London)

david
Posts: 12
Joined: Sun Feb 05, 2017 4:38 pm

Re: Bootcamp doesn't show as completed

Post by david » Sun Mar 12, 2017 1:58 pm

Same. The software doesnt register when a section has been completed more often than not. Restarting the app updates it though. Still, it's a bit of a pain.

veecc
Posts: 10
Joined: Thu Mar 30, 2017 3:28 pm

Re: Bootcamp doesn't show as completed

Post by veecc » Thu Mar 30, 2017 3:36 pm

Same thing happens to me. I just go to click around to other things in the program (like: my playground, or sometimes I act like I'm going to play one of the lessons again) then eventually go I back to the dashboard and it loads the progress. :geek:

david
Posts: 12
Joined: Sun Feb 05, 2017 4:38 pm

Re: Bootcamp doesn't show as completed

Post by david » Sat Apr 01, 2017 12:07 pm

Wow, excellent customer support guys, as usual :roll:

thomas1018
Site Admin
Posts: 175
Joined: Thu Jan 14, 2016 1:43 pm

Re: Bootcamp doesn't show as completed

Post by thomas1018 » Wed Apr 05, 2017 5:00 pm

We believe this issue has been corrected. Can you try playing a few lessons and letting us know if you see it again?

BravoAlpha
Posts: 1
Joined: Thu May 04, 2017 3:00 pm

Re: Bootcamp doesn't show as completed

Post by BravoAlpha » Thu May 04, 2017 3:08 pm

I am a newish user (about 10 days) so I am a recent software install. I am seeing this behavior as well. When all sections of a module are completed I click Bootcamp menu, the module does not reflect completion (green checkmark). I click the module again, all sections are complete, click Bootcamp menu and now the module reflects the green checkmark. I have not tried clicking around to other menus to see if the status updates, I just use these steps.

doubleaught
Posts: 4
Joined: Mon May 29, 2017 4:06 pm

Re: Bootcamp doesn't show as completed

Post by doubleaught » Mon May 29, 2017 4:06 pm

Same for me.

doubleaught
Posts: 4
Joined: Mon May 29, 2017 4:06 pm

Re: Bootcamp doesn't show as completed

Post by doubleaught » Mon May 29, 2017 5:05 pm

Same for me.

toolsche
Posts: 2
Joined: Fri Aug 24, 2018 4:26 pm

Re: Bootcamp doesn't show as completed

Post by toolsche » Sat Oct 06, 2018 4:53 pm

Still not working! Switching between levels forth and back does help though. Another issue is, that the progress on "MY PLAYGROUND" doesn't update even when switching between levels or other pages...

andrewwegierski
Posts: 379
Joined: Fri Apr 06, 2018 4:37 pm

Re: Bootcamp doesn't show as completed

Post by andrewwegierski » Tue Oct 09, 2018 9:31 pm

Toolsche,

Are you referring to the tour boxes on the dashboard?

If so, those are going to be addressed in the next major update to the desktop app. We are aware of the fact that they don't correspond exactly to the # of bootcamp lessons.

Best,
Andrew
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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