Video Missing Lesson 46

General user help and bug reports for Playground Sessions for Mac
Locked
ArmedChef
Posts: 9
Joined: Tue Jan 10, 2017 12:19 pm

Video Missing Lesson 46

Post by ArmedChef » Wed Mar 01, 2017 4:22 pm

Hey, I previously downloaded a bunch of lessons so I could skip from one to the next quickly. Today it prompted me to download an update for Beginner Lesson 46 "Key Signatures." After downloading it no video showed up to play for the lesson. I tried uninstalling and reinstalling the lesson, no dice. Let me know if there's any other info you need from me. Thanks.

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Video Missing Lesson 46

Post by seant23 » Wed Mar 01, 2017 4:34 pm

Hi,

I'd check which version of Playground you are using. Make sure you are running at least 2.4.409. We have been working on a new versioning system that will keep things a lot cleaner going forward, and keep people better informed of changes.

ArmedChef
Posts: 9
Joined: Tue Jan 10, 2017 12:19 pm

Re: Video Missing Lesson 46

Post by ArmedChef » Thu Mar 02, 2017 12:20 am

I'm on 2.4.335. When I go to help->Check for Update it says I'm on the latest version. Do I need to update it manually? Thanks.

thomas1018
Site Admin
Posts: 169
Joined: Thu Jan 14, 2016 1:43 pm

Re: Video Missing Lesson 46

Post by thomas1018 » Mon Mar 06, 2017 10:11 am

Hi ArmedChef,

If you have logged on since Friday night, you should have been prompted with a mandatory update which addresses this issue.

ArmedChef
Posts: 9
Joined: Tue Jan 10, 2017 12:19 pm

Re: Video Missing Lesson 46

Post by ArmedChef » Tue Mar 07, 2017 12:31 am

I logged in tonight and got prompted for the new download. Thanks!

Locked