offline problems

General user help and bug reports for Playground Sessions for Mac
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mmateoca
Posts: 1
Joined: Sat Aug 05, 2017 6:22 pm

offline problems

Post by mmateoca » Sat Aug 05, 2017 6:27 pm

Hi, because I work and live on a cruise ship and we need to pay for the quantity of data that we use, I used the offline mode to learn and play the lessons. But the problem is that nothing gets registered or memorized. I do a complete lesson and doesn't keep the percentage or the fact that I have finished the lesson because it is not connected. and it doesn't save it to send it to the cloud later, but instead, when I connect to the internet, stays exactly as it is. like if I haven't done anything.

thomas1018
Site Admin
Posts: 169
Joined: Thu Jan 14, 2016 1:43 pm

Re: offline problems

Post by thomas1018 » Mon Aug 14, 2017 12:59 pm

Yes, we are aware of this issue.

On Memorial Day, our head of technology tragically passed away trying to save a young girl from drowning in a river in Utah. We are working to hire a new developer to fill in for him. It is an important role so it's going to take some time to find the right replacement. Our expectation is it's also going to take the new developer (or team of developers) to get familiar enough with the entire program before we start to push new builds to fix bugs and add new features.

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