Not getting any audio.

General user help and bug reports for Playground Sessions for Mac
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vlbonini
Posts: 1
Joined: Sat Jan 19, 2019 1:43 pm

Not getting any audio.

Post by vlbonini » Sat Jan 19, 2019 1:45 pm

Logged in today and I'm not getting any audio.

Tried restarting software and computer.

Tried configuring keyboard multiple times.

Checked that audio levels are set properly.

Downloaded drivers for Yamaha P-125.

Please help.

andrewwegierski
Posts: 782
Joined: Fri Apr 06, 2018 4:37 pm

Re: Not getting any audio.

Post by andrewwegierski » Wed Jan 23, 2019 6:43 pm

When you say no audio do you mean the app is not registering your keyboard, or are you not getting ANY audio at all - no backing tracks, metronome, etc.?

Try going to settings - audio devices and changing the device and type. Also change the sample rate to 44100

Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

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