Bootcamp and My Songs screens not loading

General user help and bug reports for Playground Sessions for Mac
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mitchc
Posts: 1
Joined: Sat Apr 06, 2019 11:38 am

Bootcamp and My Songs screens not loading

Post by mitchc » Sat Apr 06, 2019 11:46 am

Hi! I'm using version 2.5.582 on Mac OSX Mojave and the Bootcamp and My Songs screens are not loading. I'm not sure why. I have connection and the My Playground, Song Store and Forums screens load normally. I've tried restarting the app any my computer.

I'm not sure if I'm doing something incorrectly?

Thanks!
Attachments
playground-sessions.gif
Shows what I see when using the app
playground-sessions.gif (1.2 MiB) Viewed 2942 times

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sw1tch73ch
Posts: 482
Joined: Tue Oct 18, 2016 1:23 pm

Re: Bootcamp and My Songs screens not loading

Post by sw1tch73ch » Tue Apr 09, 2019 2:40 pm

If it hasn't begun working correctly, give the folks in the support team an email and they'll get you sorted quickly. They're at support@playgroundsessions.com
== Just keep playing. Just keep playing. Just keep playing, playing, playing! ==

-- jbs --

andrewwegierski
Posts: 782
Joined: Fri Apr 06, 2018 4:37 pm

Re: Bootcamp and My Songs screens not loading

Post by andrewwegierski » Thu Apr 18, 2019 4:04 pm

I would suggest uninstalling and reinstalling the app first.
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

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