UPDATE 2.2.2

General user help and bug reports for Playground Sessions for Mac
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desmoquattro23
Posts: 1
Joined: Mon Jan 18, 2016 8:26 pm

UPDATE 2.2.2

Post by desmoquattro23 » Mon Jan 18, 2016 8:30 pm

im getting the following error when i try to update

. Please help

"Sorry an error has occured"

"The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
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seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: UPDATE 2.2.2

Post by seant23 » Tue Jan 26, 2016 2:31 pm

Hi Desmoquattro23,

I'm guessing you are using OSX 10.6.8. It doesn't update keys very well. You just need to manual uninstall the old version. Then you can install the new version.
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