Update 2.2.2 - Bug on song "All Of me"

General user help and bug reports for Playground Sessions for Mac
thomas1018
Site Admin
Posts: 169
Joined: Thu Jan 14, 2016 1:43 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by thomas1018 » Tue Aug 09, 2016 1:47 pm

Hi Everyone,

The issue of red notes playing should be corrected. You need to make sure you have the latest build, which is 2.3.280. Go to the "Help" tab in the app and you will see "Playground Sessions 2....." listed below. That is the build number. If you do not have the latest build, go to our website, login to your account and go the the "Download/Installs" page. Here you can get the latest version of the app. Once you download the app, you need to reinstall the lessons. After you open the app, go to the "Edit" tab and click "Manage My Lessons". Find the lesson, uninstall it and install it again.

If you have the latest build and are still experiencing this issue, you need to uninstall the lesson. Follow the steps listed above to uninstall lessons.

Please respond here if the problem continues!

Best,
Thomas

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