Update 2.2.2 - Bug on song "All Of me"

General user help and bug reports for Playground Sessions for Mac
dubois_david
Posts: 8
Joined: Wed Nov 26, 2014 10:30 pm

Update 2.2.2 - Bug on song "All Of me"

Post by dubois_david » Thu Jan 28, 2016 8:37 pm

Hello,

Since the upgrade on version 2.2.2 the feedback seems to be reacting strangely for the song "All Of Me".

If I try to play the Verse 1 (Right hand) for which I was able to achieve a 100% (before the version upgrade), I now always get a 0%.
All notes are indicated incorrect (red) even tough it's the good note played exactly on time (see picture attached).
Song feedback.png
Song feedback
Song feedback.png (114.52 KiB) Viewed 10837 times
This issue doesn't exist for all parts of the song.
Example : Intro (Both hand) is reacting correctly.

I didn't changed the preference for feedback in the settings, and even tried to reset to default without solving the issue.
Feedback setting.png
Feedback settings
Feedback setting.png (62.42 KiB) Viewed 10837 times
David.

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by seant23 » Fri Jan 29, 2016 2:28 am

Hi David,

Great job creating this bug report. Made it very easy to track down the bug. It's been fixed in our development builds. We plan to release the new build sometime next week. I added 2 free songs to your account for the help and the hassle. Enjoy your weekend, and keep an eye out for the update soon!

dubois_david
Posts: 8
Joined: Wed Nov 26, 2014 10:30 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by dubois_david » Fri Jan 29, 2016 8:57 am

Thanks a lot for the very fast solving and for the 2 free songs.

dubois_david
Posts: 8
Joined: Wed Nov 26, 2014 10:30 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by dubois_david » Thu Feb 11, 2016 10:06 pm

Hello.

Do you have news on when you plan to release the new build ?

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: Update 2.2.2 - Bug on song "All Of me"

Post by davidsides » Thu Feb 18, 2016 2:12 pm

I'm not sure yet. All I can say is it will be out soon.

dubois_david
Posts: 8
Joined: Wed Nov 26, 2014 10:30 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by dubois_david » Mon Mar 21, 2016 2:26 pm

Hello David,

Any news on a target date for the new version and the correction ?

kavonz40
Posts: 1
Joined: Sat Mar 26, 2016 4:31 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by kavonz40 » Sat Mar 26, 2016 4:32 pm

I've had this same issue on multiple songs and submitted a help ticket. Any word on when it will be fixed?

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: Update 2.2.2 - Bug on song "All Of me"

Post by davidsides » Tue Mar 29, 2016 11:16 am

Possibly as early as the end of this week.

dubois_david
Posts: 8
Joined: Wed Nov 26, 2014 10:30 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by dubois_david » Tue Apr 12, 2016 4:05 pm

Hello Seant & David.

Any news on the release ?

kbtooeasy
Posts: 1
Joined: Sat Aug 06, 2016 5:18 pm

Re: Update 2.2.2 - Bug on song "All Of me"

Post by kbtooeasy » Sat Aug 06, 2016 5:22 pm

Hello,

I have been having the same issue. I contacted the support and they told me there was no problem...
The bug happens on multiple songs I have (Thinking Out Loud, See You Again, Human Nature, etc.)
Can you please give us some update about how long is going to take to solve this. It's really frustrating not being able to go further because of this bus.

Thanks again for your help.

Regards,

KB

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