bootcamp sessions not being acknowledged

General user help and bug reports for Playground Sessions for Mac
karenziehensack
Posts: 20
Joined: Wed Dec 31, 2014 11:43 am

Re: bootcamp sessions not being acknowledged

Post by karenziehensack » Wed Mar 09, 2016 6:34 am

Here's another screenshot so you can see what I see when I click on the individual sessions withing this "Lean On Me" both hands practice session. All I get is a blank screen.
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Screen Shot 2016-03-09 at 12.22.52.png
Screen Shot 2016-03-09 at 12.22.52.png (222.08 KiB) Viewed 3996 times

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: bootcamp sessions not being acknowledged

Post by seant23 » Wed Mar 09, 2016 12:27 pm

What happens when you hit play? If nothing happens I'm guessing the issue is the DRM system is having trouble and you can clear the DRM cache by going to Help -> Clear Playground Data -> Clear Lesson DRM Data.

Hope this helps!

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