purchased song not appearing
purchased song not appearing
I bought a song and it is not appearing in my library. Another song I previously bought has disappeared. This service is terrible.
Re: purchased song not appearing
Hello,
I am sorry to hear about this issue. If you could please contact support@playgroundsessions.com, we'd be happy to look into this issue further
Ian
PGS support member
I am sorry to hear about this issue. If you could please contact support@playgroundsessions.com, we'd be happy to look into this issue further
Ian
PGS support member
Re: purchased song not appearing
Same with me. I have bought over 180 songs, and only 108 appear in my list.
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- Posts: 147
- Joined: Tue Dec 19, 2017 2:51 pm
Re: purchased song not appearing
Solution is the same - contact customer support
Good luck.
Good luck.
Re: purchased song not appearing
Same here. I am using iPad pro. This issue happened a couple times to me. I ended up to uninstall the app, and then reinstall it. The list of my purchased songs got recovered, but I had to re-download all the songs from the list since all of them seemed to be wiped out after the app uninstalling.
Yes, contacted the Support portal, but no help. I figured it out by myself. I guess there is some bug in the app on Mac iOS (or Mac iOS sucks?
). Likely after too many songs being downloaded, this issue tends to happen. And now it happens again, very annoying to me since I am tired of reinstalling and re-downloading. That's why i am jumping into this forum and seeking some possible better solution. ... Or maybe I should switch to Windows platform or Android?
Yes, contacted the Support portal, but no help. I figured it out by myself. I guess there is some bug in the app on Mac iOS (or Mac iOS sucks?
![Wink ;)](./images/smilies/icon_e_wink.gif)
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- Posts: 35
- Joined: Mon Sep 13, 2021 8:24 am
Re: purchased song not appearing
Only throught support man!
I'm a member of https://musescore.com/our-products family
The program of training me as a musician: https://musescore.com/courses/music-software
The program of training me as a musician: https://musescore.com/courses/music-software