Hi,
I have a free song credit which i would like to use, however i am still being charged for the music.
On the dashboard i click my song credit which then takes me to the store. I chose the song and add it to the cart and in the basket it still says 3.99. if i click confirm purchase then i am charged and the song credit remains on the dashboard.
I know im probably doing something stupid but cant work out what. Any help appreciated.
Shaky
Unable to cash in free song credits
Re: Unable to cash in free song credits
In the desktop app, if under My Playground > Dashboard, you can click "Use Credits" to use these credits. The final step in the checkout process will show the cost as $0.00.
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- Posts: 2
- Joined: Wed Nov 08, 2017 6:52 am
Re: Unable to cash in free song credits
I have tried to use my credits as well. I go to "my playground -> use credits" and then select a song. My cart shows that I owe $3.99 for the song. Please tell me how to use my credits. Thank you.
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- Posts: 2
- Joined: Wed Nov 08, 2017 6:52 am
Re: Unable to cash in free song credits
Got it to work. Thanks!