Printing problems: So What, moderate Rookie

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Pohutukawa
Posts: 33
Joined: Sat Feb 24, 2018 8:18 pm

Printing problems: So What, moderate Rookie

Post by Pohutukawa » Fri Jan 18, 2019 12:51 am

Kia ora, hi, I'm having problems pringint So What (Miles Davis, Rookie Moderate). I get the dialogue window with the music, but then my iMac hangs up, and when I do a force quit it shows "Playground Sessions not responding". Any ideas about what I might try. Printer etc. working fine on everything else. Thanks a bunch.

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Printing problems: So What, moderate Rookie

Post by andrewwegierski » Wed Jan 23, 2019 6:45 pm

Hi there,

If you're still experiencing problems just shoot me an email at support@playgroundsessions.com. I'll take care of it

Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

Pohutukawa
Posts: 33
Joined: Sat Feb 24, 2018 8:18 pm

Re: Printing problems: So What, moderate Rookie

Post by Pohutukawa » Sun Jan 27, 2019 9:22 pm

OK, all sorted. Having 'mastered' So What I tried printing out Vivaldi and that succeeded. Thanks. Meanwhile I was hunting around for info on how many prints one gets and what happens when you run out. Is that in some FAQ someplace?

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Printing problems: So What, moderate Rookie

Post by andrewwegierski » Mon Jan 28, 2019 5:43 pm

https://support.playgroundsessions.com/ ... eet-music-

Nothing happens when you run out of prints.

If you've run out for unfair reasons, such as printing problems, just email support@playgroundsessions.com and I'll take care of it
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

Pohutukawa
Posts: 33
Joined: Sat Feb 24, 2018 8:18 pm

Re: Printing problems: So What, moderate Rookie

Post by Pohutukawa » Mon Jan 28, 2019 9:23 pm

Cool. Many thanks for the support.. Loving PGS...it's been a year and I totally suck still, but I enjoy it, so, per Miles, So What!! ;-)

Laurensss
Posts: 105
Joined: Tue Feb 28, 2017 5:20 am

Re: Printing problems: So What, moderate Rookie

Post by Laurensss » Tue Jan 29, 2019 9:35 am

Pohutukawa wrote:
Sun Jan 27, 2019 9:22 pm
OK, all sorted. Having 'mastered' So What I tried printing out Vivaldi and that succeeded. Thanks. Meanwhile I was hunting around for info on how many prints one gets and what happens when you run out. Is that in some FAQ someplace?
Since you're on a Mac it's trivial to just print to a pdf (for your own use only obv.) so you never have to worry about this.

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