Only one purchased song is left in my library

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Dmitry
Posts: 2
Joined: Sun Mar 03, 2019 3:00 pm

Only one purchased song is left in my library

Post by Dmitry » Thu Oct 21, 2021 10:10 am

Hi, I bought some songs during my active membership. Now the membership is expired and I could see only one song in my library (Bolero). Should all purchased songs be available?

Best regards, Dmitry

EFlatMajor
Posts: 147
Joined: Tue Dec 19, 2017 2:51 pm

Re: Only one purchased song is left in my library

Post by EFlatMajor » Thu Oct 21, 2021 1:29 pm

Hello Dmitry,

It is my understanding(and I could be wrong) is that songs purchased with free songs credits do not continue to be available after a subscription ends. Bolero you might have actually purchased, but although the price is FREE, it counts as a paid for song.

Definitely send an email to the support team:

support@playgroundsessions.com

They will be able to tell you what happened to the songs.

Good luck.

Oleg Vostyakov
Posts: 35
Joined: Mon Sep 13, 2021 8:24 am

Re: Only one purchased song is left in my library

Post by Oleg Vostyakov » Tue Oct 26, 2021 1:20 am

EFlatMajor wrote:
Thu Oct 21, 2021 1:29 pm
Hello Dmitry,

It is my understanding(and I could be wrong) is that songs purchased with free songs credits do not continue to be available after a subscription ends. Bolero you might have actually purchased, but although the price is FREE, it counts as a paid for song.

Definitely send an email to the support team:

support@playgroundsessions.com

They will be able to tell you what happened to the songs.

Good luck.
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