Queued
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Phil_Surtees
- Posts: 7
- Joined: Wed Mar 23, 2016 10:59 am
Queued
Int. Lesson 37 - I tried to download it and it queued and has remained that way. I have never had this problem before. My problem or a problem with server? Everything else seems to be working, and I am getting scored on song lessons.
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thomas1018
- Site Admin
- Posts: 169
- Joined: Thu Jan 14, 2016 1:43 pm
Re: Queued
Hi Phil,
Try this first:
1. Go to the "Edit" tab
2. Manage My Lessons
3. Find the lesson and click "Cancel Install"
4. Try to Install the lesson again.
If that doesn't work, do this:
1. Go the "Help" tab
2. Clear Playground Data
3. Click "Clear Lesson Data" and "Clear Lesson Assets", then "Submit
4. After this, the app will close. When you reopen the app, you will notice every lesson is no longer downloaded. Do not be alarmed, you do not lose any of your progress in the lessons. You can redownload all of them again.
Let me know how it goes!
Thomas
Try this first:
1. Go to the "Edit" tab
2. Manage My Lessons
3. Find the lesson and click "Cancel Install"
4. Try to Install the lesson again.
If that doesn't work, do this:
1. Go the "Help" tab
2. Clear Playground Data
3. Click "Clear Lesson Data" and "Clear Lesson Assets", then "Submit
4. After this, the app will close. When you reopen the app, you will notice every lesson is no longer downloaded. Do not be alarmed, you do not lose any of your progress in the lessons. You can redownload all of them again.
Let me know how it goes!
Thomas