New User ... very confused

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Erylea
Posts: 1
Joined: Mon Feb 22, 2021 9:40 am

New User ... very confused

Post by Erylea » Mon Feb 22, 2021 10:22 am

I am using PGS on my iPad. Just started after using Free Trial. Started looking for Bootcamp and My Playground because all I have are the Courses. I’m not getting any of the feedback or progress graphs. I don’t know where to get my songs. I keep getting emails that I have unlocked stuff but I don’t know where the stuff is. I am really quite confused! I am a young 70 and fairly tech savvy ... don’t usually have this kind of issue. Is there any help out there? Perhaps I have done something wrong and I’m looking for a quick fix.

iancrouse
Posts: 14
Joined: Mon Aug 10, 2020 10:08 am

Re: New User ... very confused

Post by iancrouse » Mon Feb 22, 2021 11:00 am

Hello,

I am sorry to hear about this issue. If you could please email support at support@playgroundsessions.com, we would be happy to assist with the issues you are experiencing!

Best,
Ian

PGS Support team member

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