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Loading download manager

Posted: Thu May 28, 2015 6:00 am
by davawt
Hi there
Is anyone else having a problem with the new ( Update 2 )
I did the download and then ran the program as per instructions, but it just gets to a screen saying ( loading download manger ) and sticks there.
Tried twice to run new version but no joy just hangs at the ( loading download manager ) screen.

Re: Loading download manager

Posted: Thu May 28, 2015 2:52 pm
by davawt
Playground 2 is now up and running. Only had a few goes but seems OK.
But sorry to say I have lost all my Badges, Scores and song downloads. Basically starting from scratch, never mind the new version 2 seems to work better and has a good interface.

Re: Loading download manager

Posted: Thu May 28, 2015 6:38 pm
by davidsides
Sorry about that. This is a bug we ran into with Macs. We’re working on fixing right now. In the meantime, while the app is open, you can go to Help > Clear Playground Data. Then click on the box next to "Clear Lesson Data," then click "Submit." This will get you past that screen.

Re: Loading download manager

Posted: Thu May 28, 2015 6:47 pm
by seant23
Hi Davawt,

We are actually rebuilding everybody's scores currently, so you may not see badges or a correct point total for a bit, but definitely by tomorrow, you should see all badges, scores, stars, levels!

Re: Loading download manager

Posted: Fri May 29, 2015 2:28 am
by davawt
Cheers seant23 and davidsides
The scores and badges and stuff are already starting to come in. The new program is really much better for the way I can use it and the info side bar is great and the flow from place to place is much easier. Top marks guys I am really enjoying my lessons, good luck with all you do in the future.

Re: Loading download manager

Posted: Mon Jun 01, 2015 3:48 pm
by davidsides
Great!

We'll be rolling out some new a fun things in the near future so keep an eye out for that!