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Problem playing Bootcamp video's

Posted: Mon Feb 27, 2017 10:46 am
by new2piano
Has anyone else had issues playing the video's associated with the bootcamp lessons. They were working up until a couple of days ago, now the video section of the screen remains blank and the video wont play. Im using a Macbook Pro with tle latest and greatest OS.

Re: Problem playing Bootcamp video's

Posted: Thu Mar 02, 2017 6:14 pm
by Brewster
Hi New2Piano - Brewster here. I was just entering the same thing. I am on Bootcamp 15 Rhythm Part 1, Tempo. I have an HP PC with Windows 10 and nether the camera icon in the left column nor the PLAY arrow do anything. I use a Yamaha PSR 295 but I doubt that is the problem. Glad you said MAC because sometimes I have had problems in other situations caused by Windows 10 EDGE. Looks like that is not the case.

Re: Problem playing Bootcamp video's

Posted: Thu Mar 02, 2017 10:10 pm
by sw1tch73ch
Which version is your install? I just reinstalled because of troubles with the videos. The new install is 2.4.395. I think I was using 2.4.355 before. (Typing these from memory so I may have misremembered the exact numbering).

Re: Problem playing Bootcamp video's

Posted: Fri Mar 03, 2017 2:43 pm
by new2piano
Hi, and thanks for the replies to my post. It looks like updating to version 395 has fixed my video issues. Its good to have Playground sessions working again! Back to the Piano!

Re: Problem playing Bootcamp video's

Posted: Mon Mar 06, 2017 10:21 am
by thomas1018
Hey everyone,

The new mandatory update released on Friday has addressed the videos not playing in the app.