Always getting max of 50% accuracy

A place to discuss Playground's main curriculum, the Bootcamp.
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marcbyron
Posts: 2
Joined: Mon Oct 22, 2018 9:12 pm

Always getting max of 50% accuracy

Post by marcbyron » Mon Oct 22, 2018 9:15 pm

Hi,

I have started the very first lessons, and I never get more than 50% accuracy. The indicator also shows dark red, which means I missed some notes, but I hardly miss the notes, just tempo issues, which should be pink.

Is this a bug?

Thanks,
MB

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Always getting max of 50% accuracy

Post by andrewwegierski » Mon Oct 22, 2018 9:55 pm

Hi Marc,

No, this is not a bug with the software. What you've described definitely sounds like a keyboard connection issue, which should be easy to solve!!

Can you email support@playgroundsessions.com about this issue? There, I can help you within the support desk. We like to have all of these issues documented in our system for future reference. Thanks!!
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

marcbyron
Posts: 2
Joined: Mon Oct 22, 2018 9:12 pm

Re: Always getting max of 50% accuracy

Post by marcbyron » Mon Oct 22, 2018 9:58 pm

Thanks, Andrew. Just sent an email.

Dipguiter
Posts: 2
Joined: Fri Jul 16, 2021 11:32 am

Re: Always getting max of 50% accuracy

Post by Dipguiter » Fri Jul 16, 2021 7:54 pm

Have you found any solution? I am having exactly same problem in the pc software.

Dipguiter
Posts: 2
Joined: Fri Jul 16, 2021 11:32 am

Re: Always getting max of 50% accuracy

Post by Dipguiter » Wed Jul 21, 2021 6:47 am

marcbyron wrote:
Mon Oct 22, 2018 9:15 pm
Hi,

I have started the very first lessons, and I never get more than 50% accuracy. The indicator also shows dark red, which means I missed some notes, but I hardly miss the notes, just tempo issues, which should be pink.

Is this a bug?

Thanks,
MB
Just disable the dual voice from keyboard settings.

LarryPlane
Posts: 8
Joined: Sun Oct 03, 2021 12:18 am

Re: Always getting max of 50% accuracy

Post by LarryPlane » Sun Oct 03, 2021 12:20 am

Hi,

Can you tell me where to find this setting?

I'm using the PC version on a laptop.

Thank yiu

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