50% accuracy max

A place to discuss Playground's main curriculum, the Bootcamp.
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Dmitry
Posts: 1
Joined: Sun Mar 03, 2019 3:00 pm

50% accuracy max

Post by Dmitry » Sun Mar 03, 2019 3:04 pm

Hi, just installed the software and started lessons. First 3 or 4 times the accuracy was correct - up to 100%, but after some period of time it became 50% and not more even for the first lesson. My keyboard is M-Audio Keystation Pro 88. Thanks for help.

mariyastepanenko
Posts: 33
Joined: Fri Jan 05, 2018 12:09 pm

Re: 50% accuracy max

Post by mariyastepanenko » Thu Mar 07, 2019 11:43 am

This issue typically occurs when the keyboard sends two signals for each note. Please try changing the MIDI output on the keyboard down to a single channel. If that doesn't resolve the issue, please email us to support@playgroundsessions.com for further assistance.

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