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Where are unlocked courses?

Posted: Mon Mar 18, 2019 11:41 am
by eroxx
Hi!

I unlocked several courses (50 melodies, one other I can’t remember now) when I had the trial version of Playground.

I upgrade and paid for a month, but now those are gone. ???

Also, how do I unlock the scales course, that’s the one I’m most interested in. Thank you!!!

Re: Where are unlocked courses?

Posted: Mon Mar 18, 2019 12:37 pm
by Judex
No idea where your unlocked courses have gotten themselves to, but I got an email offering me the One-Octave Scale course after I listened to one of the videos toward the end of the course (Orienting Your Ear, maybe?). I was on some lesson in the 30's, probably - it wasn't because I'd gotten to that point in the Rookie Tour. Since being present while somebody lectures is usually a total waste of time for me, I appreciated the scales. I don't imagine I'll ever remember any of the Bookcamp lessons (who rereads Dick and Jane, once they're through the books once?) but scales are for life, so they're definitely a worthwhile investment.

Re: Where are unlocked courses?

Posted: Mon Mar 18, 2019 1:05 pm
by eroxx
I even re did the lessons that let me unlock the courses (the grand-staff lesson apparently)

Re: Where are unlocked courses?

Posted: Mon Mar 18, 2019 7:39 pm
by sw1tch73ch
Are you on an iPad or a desktop / laptop computer? They line up a little differently between the two. You should see a section called Courses. On the desktop they are their own tab. On the iPad they are in the same grouping as the bootcamp, I think.

Re: Where are unlocked courses?

Posted: Mon Mar 18, 2019 8:10 pm
by sw1tch73ch
Here are two captures of the screens. You should see the courses in one of these locations, depending on if you have a PC / Mac or an iPad:

On a Desktop
PC COURSES PGS.PNG
PC COURSES PGS.PNG (121.39 KiB) Viewed 2287 times
On an iPad
iPAD COURSES PGS.PNG
iPAD COURSES PGS.PNG (422.96 KiB) Viewed 2287 times

Re: Where are unlocked courses?

Posted: Sat Mar 30, 2019 11:56 am
by da73
I have the exact same problem. As I am not a complete beginner I was able to get through most of the rookie tour in the trial time and unlocked a couple of courses and finished some already. Especially the scales are a nice warmup. How can I get my courses back, now that I am a paying customer? :| And the situation is the same on Win10 as on the iPad.

Re: Where are unlocked courses?

Posted: Wed May 22, 2019 3:19 am
by mgardner
I don't see the "Courses" tab in between "Bootcamp" and "My Songs" on my PC. I do see "Courses" on tablet but it won't connect to the piano so it's worthless. I am on 7-day trial right now but I don't think it's the reason since I see everything on tablet. I was planning to sign up for either 1 year or life time but this makes me think although I am really enjoying the program. Hope they fix it soon...

Re: Where are unlocked courses?

Posted: Wed May 22, 2019 11:49 am
by sw1tch73ch
The courses may not be unlocked yet if you're still in the trial. You have to complete certain lessons in the bootcamps or reach a certain number of completed lessons. I don't know which lessons unlock the courses, unfortunately.

Re: Where are unlocked courses?

Posted: Wed May 22, 2019 12:11 pm
by andrewwegierski
Courses are unlockable, so they won't appear right away, @mgardner.

I can assure you that there's nothing wrong with your app. As you progress through the rookie content, rookie courses will be made available!

Re: Where are unlocked courses?

Posted: Fri May 24, 2019 12:02 pm
by mgardner
sw1tch73ch, andrewwegierski, I've already unlocked a few courses and I received several emails about courses being unlocked.

I use PC to run this program since my tablet doesn't connect to digital piano but I could still see all the contents on tablet, and the "Curses" are there.

I just want to see it on the computer so I can try. Do you think it'll be solved once I become a paid member!?