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Keyboard set up not saving

Posted: Tue Jan 07, 2020 6:12 pm
by telonia
Hi there
Every time I start the application, I have to setup a generic un-named keyboard. Why does it not recgonize the connect keyboard ? It is one from your store lol? I go in and follow prompts to identify it as 76 key keyboard. I am using a surface pro 4. I disconnect it every time when I am done for the day
thanks in advance for any suggestions

Re: Keyboard set up not saving

Posted: Thu Jan 09, 2020 11:38 am
by andrewwegierski
For keyboard related troubleshooting I need the information in an email sent to