Unable to see lessons in Intermediate Tour

A place to discuss Playground's main curriculum, the Bootcamp.
Post Reply
Samsetti
Posts: 2
Joined: Sat Apr 04, 2020 6:41 am

Unable to see lessons in Intermediate Tour

Post by Samsetti » Sat Apr 04, 2020 6:44 am

Hi. All Unable to see lessons in Intermediate Tour. How do I address this issue?

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Unable to see lessons in Intermediate Tour

Post by andrewwegierski » Mon Apr 06, 2020 10:29 am

Hi there,

You might not be able to see your lessons because your membership is active. Check the status under the My Account page. Perhaps you need to redeem your membership if it's in your purchase history in the form of a redeemable code.

If your membership is active, try re installing the Playground app. Could be an isolated server issue.

Andy
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

Samsetti
Posts: 2
Joined: Sat Apr 04, 2020 6:41 am

Re: Unable to see lessons in Intermediate Tour

Post by Samsetti » Mon Apr 06, 2020 2:23 pm

My account is active, it's renewed every month. Let me reinstall and see

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Unable to see lessons in Intermediate Tour

Post by andrewwegierski » Fri Apr 10, 2020 9:59 am

Sounds good, let me know if you need any further assistance.

Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

Post Reply