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Rookie lesson 36 remains in the queue

Posted: Tue Jul 07, 2015 8:58 pm
by ccarrick
Lesson 36 won't release to download. nothing else is queued. other lessons release just fine.

Help!

chuck

Re: Rookie lesson 36 remains in the queue

Posted: Wed Jul 08, 2015 7:36 am
by davidsides
Is it the lesson on Playing by Ear in the Rookie tour?

Re: Rookie lesson 36 remains in the queue

Posted: Mon Jul 13, 2015 8:57 pm
by ccarrick
Yes

Re: Rookie lesson 36 remains in the queue

Posted: Tue Jul 14, 2015 2:42 pm
by seant23
Hi,

Could you send us your logs? You can do this by opening Playground, then going to Help -> Open Playground Data Folder. There you will see a log.txt file and a log directory. If you could zip those up and email them to me at sean@playgroundsessions.com, I can try and figure out a solution for your issue.

Thanks!

Re: Rookie lesson 36 remains in the queue

Posted: Sun Jul 26, 2015 6:50 pm
by ccarrick
Sean, i sent the logs as requested. Did you get them?

Re: Rookie lesson 36 remains in the queue

Posted: Sun Nov 29, 2015 5:09 pm
by paxomios
Unfortunately i have the same issue :?

Re: Rookie lesson 36 remains in the queue

Posted: Mon Nov 30, 2015 11:06 am
by davidsides
Paxomios, can you send your logs as well?

In the app, go to Help -> Open Playground Data Folder. There you will see a log.txt file and a log directory. Zip those files up and email them to Sean at sean@playgroundsessions.com.