Unable to connect keyboard to laptop

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HouseofCurls
Posts: 1
Joined: Tue Jan 22, 2019 10:12 am

Unable to connect keyboard to laptop

Post by HouseofCurls » Tue Jan 22, 2019 10:20 am

My keyboard has a USB port and a microphone jack, and my laptop has USB, HDMI and some square port, plus the headphone jack. I have no MIDI port anywhere. Will I be unable to use this program? I've tried an aux cable and a printer cable to no avail. I do not know what I am doing.

Would I be able to use a USB to USB cable, or am I just out of luck?

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Unable to connect keyboard to laptop

Post by andrewwegierski » Wed Jan 23, 2019 6:34 pm

The printer cable will work.

The keyboard's USB port must be square, or USB B. It might say USB to Host near it.

The Laptop's USB port should be USB A by default, rectangular.

Connecting the two parts with a printer cable will do the job. However, problems can still happen, as it sounds like here. Please email support@playgroundsessions.com so I can help you troubleshoot there. It is often easier.
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

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