Playground Sessions & new iPad Pro 2018

General user help and bug reports for Playground Sessions for iPad tablets
Sanjay_Dutt
Posts: 3
Joined: Tue Mar 19, 2019 9:33 am

Re: Playground Sessions & new iPad Pro 2018

Post by Sanjay_Dutt » Tue Mar 19, 2019 8:20 pm

Thank you, that got it working!

MNV.Piano
Posts: 1
Joined: Tue Mar 26, 2019 6:19 pm

Re: Playground Sessions & new iPad Pro 2018

Post by MNV.Piano » Tue Mar 26, 2019 6:49 pm

I got a cable that has USB C on one end for my iPad and USB type B printer/scanner on the other end for my Alesis Recital digital piano. The connection works fine but there's no music. Whether I play the notes correctly or not, I can only see the notes being played, there's no music to accompany the piece being played.

Does anyone know if I got the right cable for my devices?

Thank you,
MNV

Sanjay_Dutt
Posts: 3
Joined: Tue Mar 19, 2019 9:33 am

Re: Playground Sessions & new iPad Pro 2018

Post by Sanjay_Dutt » Tue Apr 02, 2019 9:16 pm

1) In my case the length of the cable was an issue. Anecdotally, cables longer than 3 feet have had issues for me. I'm guessing it has something to do with Apples Power Profile standard, not 100% sure.

2) If you haven't yet, try reinstalling the app and do a power cycle of the device.

andrewwegierski
Posts: 510
Joined: Fri Apr 06, 2018 4:37 pm

Re: Playground Sessions & new iPad Pro 2018

Post by andrewwegierski » Fri Apr 05, 2019 12:19 pm

MNV,

Make sure the sample rate is set to 44100 under settings. That might correct the sound issues.

I'm not sure if the all in one cable is the best set up.

For the iPad we used to recommend USB A-to-B cable + Apple lightning adapter. For the new iPad, you would substitute the USB A to lightning adapter with a USB A to USB C adapter.

The cable + adapter set up was always the best recommended choice.

Andrew
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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