Video Lesson Problems

General user help and bug reports for Playground Sessions for iPad tablets
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Chrisnichols
Posts: 6
Joined: Mon Mar 27, 2017 9:53 am

Video Lesson Problems

Post by Chrisnichols » Mon Mar 27, 2017 10:00 am

I've just signed up for one month of Piano Sessions after having tried out a few of the free lessons in the iPad app. So far I am enjoying it quite a bit.

However, I'm currently having two issues with the video lessons. The first is that the app doesn't seem to count watching the video on the iPad towards completion. I have to go to my computer, download the video, and then skip to the end to get credit for having watched it.

The second is that once the video completes and I press close, the audio from the video begins playing in the background. If I go to a video, I can hear the audio from both the one I am watching and the one playing in the background. The only solution I can find is to close the app and start it up again (and then watch the video on my desktop to actually get credit).

Are these known issues or are they specific to my setup?

I'm using an iPad Mini (forget which version, has lighting but prior to Touch ID).

Laurensss
Posts: 105
Joined: Tue Feb 28, 2017 5:20 am

Re: Video Lesson Problems

Post by Laurensss » Mon Mar 27, 2017 1:40 pm

Not specific to you, this one of the bugs they have to stamp out before they can really remove the beta label ;)

Chrisnichols
Posts: 6
Joined: Mon Mar 27, 2017 9:53 am

Re: Video Lesson Problems

Post by Chrisnichols » Mon Mar 27, 2017 6:13 pm

Ahh yes. I see it now under the 2.0 release thread

Thanks for the reply!

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