metronome and accompaniment timing way off

General user help and bug reports for Playground Sessions for iPad tablets
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Joined: Tue Jan 01, 2019 11:23 pm

metronome and accompaniment timing way off

Post by TreeSpring » Tue Jan 01, 2019 11:38 pm

Hello! Trying Playground Sessions on a trial and I have found what seems a deal-breaker for me. I have played bass for 36 years and I am pretty comfortable in hearing an accurate pace. Tying in through MIDI on an iPad and the metronome, accompaniment and count-in are absurd. On the count-in, “let’s go” is way out of time to the metronome, and the accompaniment is out of time when changing chords. Which are you intending to be followed? I was going to purchase a lifetime as I love the idea of this program, but at this point I am on lesson two of the Rookie Bootcamp,and consider myself fortunate to save my money!

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Re: metronome and accompaniment timing way off

Post by andrewwegierski » Thu Jan 03, 2019 2:34 pm

Hi there,

I can assure you it's not supposed to be that way! There's most likely a problem within the settings on the app. Can you try adjusting the sample rate to 44100? If that doesn't fix the issue please email and I'll look into other solutions for you. It could also be a problem with the MIDI set up.

Andrew Wegierski

Customer Support Representative
Music Arranger

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Joined: Mon Mar 18, 2019 3:14 pm

Re: metronome and accompaniment timing way off

Post by FatB » Mon Mar 18, 2019 3:33 pm

I've had that, the 1234 sounds like a chipmunk and accompaniment is at super speed but the bar that follow the song is regular speed. I kill/cancel the app and it usually fix the problem. Once I had to install the app and reinstall to solve the problem. It happened to me last week.
The only inconvenience in uninstall/install is you have to reload the lessons but you lose no progress. It's annoying but my laptop is big and heavy and inconvenient to use near the keyboard so I put up with the app, for now. :D
Je parle francais et anglais/I speak english and french
I use the iPad app with camera connector and a Kurzweil PC361