E-mail notifications stopped

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Laurensss
Posts: 105
Joined: Tue Feb 28, 2017 5:20 am

E-mail notifications stopped

Post by Laurensss » Mon Apr 23, 2018 5:57 am

Hi Andrew or colleague,

It seems the e-mail notification for new posts and threads stopped. Any chance you could turn this back on?

Last notif was received April 18th.

Thanks,

-Laurens

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: E-mail notifications stopped

Post by andrewwegierski » Mon Apr 23, 2018 11:38 am

Hi Laurens,

Thanks for pointing that out. We just ran an update to the forums last Friday, so it's very likely that the e-mail notifications were affected by that. I've been discussing this with a colleague, and he's working to fix the server so that the e-mails can successfully be sent out. Should be able to give you another update when it's successfully fixed.

Best
Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: E-mail notifications stopped

Post by andrewwegierski » Mon Apr 23, 2018 1:15 pm

E-mail notifications should be working again. We are able to send test e-mails from the forums to ourselves right now, so everything should be good. This should not be an issue at the next upgrade of the forums. Thanks.
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

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