My Score is not being recorded

Have a question? Look no further!
Post Reply
#piano7880
Posts: 4
Joined: Thu Sep 10, 2020 2:06 pm

My Score is not being recorded

Post by #piano7880 » Thu Sep 10, 2020 2:26 pm

Hi,
I am on level two and when i completed the exercises it says no score was recorded because no notes were played. Even though i played the notes. Can you please hep me with this problem.
thank you

EFlatMajor
Posts: 147
Joined: Tue Dec 19, 2017 2:51 pm

Re: My Score is not being recorded

Post by EFlatMajor » Fri Sep 11, 2020 1:53 pm

Try sending an email to :

support@playgroundsessions.com

and get into the support system. They will be able to help you.

These forums are basically other end users and we can help with the use of the app. Hardware troubleshooting though, you'll need PGS customer support.

Good luck.

#piano7880
Posts: 4
Joined: Thu Sep 10, 2020 2:06 pm

Re: My Score is not being recorded

Post by #piano7880 » Fri Sep 11, 2020 2:30 pm

thank you for letting me know
have a great day!!

Post Reply