Lessons frequently don't show success

General user help and bug reports for Playground Sessions for Windows
37mbutler
Posts: 1
Joined: Tue Aug 23, 2016 2:41 pm

Lessons frequently don't show success

Postby 37mbutler » Tue Aug 23, 2016 3:22 pm

Maybe 10%-20% of lessons I complete successfully (100% accurate or nearly so) don't get flagged in the left-hand lesson list as complete. I'll play through the lesson, the program says, "Sending to the cloud...," the accuracy/results box pops up, but the lesson does not turn green in the left-hand list. I have to repeat the lesson two or three times -- always at or near 100% accuracy -- before it records as complete on the left. Eventually it does show as complete with the most recent accuracy percentage.

thomas1018
Site Admin
Posts: 175
Joined: Thu Jan 14, 2016 1:43 pm

Re: Lessons frequently don't show success

Postby thomas1018 » Tue Aug 23, 2016 3:51 pm

Can you list some lessons where this issue occurred?

gewoods3
Posts: 3
Joined: Sat Aug 27, 2016 2:53 pm

Re: Lessons frequently don't show success

Postby gewoods3 » Sat Aug 27, 2016 2:57 pm

I have the same problem of completing a lesson 100% and it is not registered. Seems to happen on random lessons. Viewing the statistics seems to set it correctly. Very anoying.

gewoods3
Posts: 3
Joined: Sat Aug 27, 2016 2:53 pm

Re: Lessons frequently don't show success

Postby gewoods3 » Sat Aug 27, 2016 2:59 pm

I have the same problem. 100% completion of a lesson is not registered. Displaying the statistics seems to display correctly. Happens on random lessons.

gewoods3
Posts: 3
Joined: Sat Aug 27, 2016 2:53 pm

Re: Lessons frequently don't show success

Postby gewoods3 » Sat Aug 27, 2016 3:21 pm

Happens to me also with random lessons.

thomas1018
Site Admin
Posts: 175
Joined: Thu Jan 14, 2016 1:43 pm

Re: Lessons frequently don't show success

Postby thomas1018 » Thu Sep 01, 2016 2:32 pm

We are looking into this issue. Stay tuned for an update!

ivamad
Posts: 2
Joined: Sat Mar 11, 2017 5:23 pm

Re: Lessons frequently don't show success

Postby ivamad » Mon Mar 20, 2017 7:50 am

Is there a resolve to this issue as yet? This is happening to me roughly 20% of the time also.

Flatline81
Posts: 1
Joined: Mon Mar 20, 2017 4:25 pm

Re: Lessons frequently don't show success

Postby Flatline81 » Mon Mar 20, 2017 5:21 pm

I just joined today. I'm having the same issue. I can play lessons but progress isn't always saved. Sometimes navigating to different areas and then going back to the bootcamp page will show the correct progress, other times I have to restart the program. Then sometimes even though I did it and was shown a score, no progress is saved and I have to redo lessons, sometimes even multiple times before it'll record properly. Very frustrating and disappointing. I'm running the latest version of the program on my Surface Pro 4 running Windows 10.

granttj
Posts: 1
Joined: Mon Jun 19, 2017 3:13 pm

Re: Lessons frequently don't show success

Postby granttj » Fri Jun 30, 2017 2:37 pm

I am having the same issue. Boot camp show I have complete 36 lessons but dashboard is stuck on 33 lessons completed. How do I fix?


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