Can't move files (err 2038)

General user help and bug reports for Playground Sessions for Windows
GroovyGuy
Posts: 1
Joined: Sat Feb 10, 2018 12:18 pm

Can't move files (err 2038)

Postby GroovyGuy » Sat Feb 10, 2018 12:26 pm

I noticed PS is using my solid state drive to store lesson data. I prefer this drive to be used exclusively for the operating system, Windows 10 64 bit. There is an option move the files in the advanced user settings, however when trying to move the files, I keep getting Error 2038.

What is Error 2038 and how do I remedy the problem?

Russ1409
Posts: 75
Joined: Mon May 18, 2015 8:08 pm

Re: Can't move files (err 2038)

Postby Russ1409 » Tue Feb 13, 2018 12:37 pm

I have no idea what that error, is, sorry. Unfortunately, as far as customer support goes, this forum is dead unless a fellow user can help you resolve the issue. However, if you send an email to playground support, they will get back to you very quickly, and help you resolve your problem. In my experience, they are very responsive to questions directed via email.

Good luck,
Russ


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