Playground Forums

I purchased a subscription today and downloaded the Playground application and unfortunately it seems to be crashing on startup. I've tried various methods, running as administrator or different compatibility versions and have had no luck.
This link has a picture of the error code given by the windows error reporter. (https://4st.me/HNKGx.png)
If anyone could help me out that would be fantastic!

I've just started using this and first encountered a crash on startup (also on Windows 10). I have a Yamaha keyboard and had not yet installed the driver from the Yamaha website. Once I installed the driver for my keyboard and restarted my computer it began working. No idea if you are experiencing the same issue.

So did you follow Jason's advice above?

New driver installed from Yamaha and still the same problem. Sean Thayne and David Sides at Playground were supposed to come back to me, but as of yet, nothing !!! Can someone help as I have spent a lot of money on becoming a life member for it to last only a few months !

The same thing is happening for me as well both an a Win 7 Pro SP1 and a Win 10 Enterprise laptop. Really annoying because I liked what I saw and I signed up and all that.

Very disappointed to learn that someone who had purchased a lifetime membership having these issues did not get the proper customer support attention.

Sorry to hear you are having issues. Please email support@playgroundsessions.com and someone will get back to you.