Scales to Play by Ear

General user help and bug reports for Playground Sessions for Windows
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ricklandjr
Posts: 6
Joined: Sat Dec 03, 2016 4:25 pm

Scales to Play by Ear

Post by ricklandjr » Mon Jan 23, 2017 9:18 pm

I was very happy to complete make it to the last lesson of the Rookie bootcamp but it won't play the video. When I clicked on the lesson to download it I saw a message saying that the system was updating this lesson. When it got done there was no lesson to watch. Anyone else having this problem? I'm running Windows 8 on a dell desktop

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Scales to Play by Ear

Post by seant23 » Tue Jan 24, 2017 3:25 pm

Hi Rick,

Try downloading the latest update:

http://www.playgroundsessions.com/support/downloads

We made some changes to improve video playback issues.

Let me know if this doesn't solve your issue.

ricklandjr
Posts: 6
Joined: Sat Dec 03, 2016 4:25 pm

Re: Scales to Play by Ear

Post by ricklandjr » Wed Jan 25, 2017 11:44 am

I was already running Playground vr. 2.4.335 on windows 8.1
This morning I watched the first video in the Intermediate bootcamp and after attempting the second part of the lesson I can't go back and view the video portion. :roll:

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Scales to Play by Ear

Post by seant23 » Wed Jan 25, 2017 5:28 pm

The latest version is 2.4.395, please download the update and try again ;)

ricklandjr
Posts: 6
Joined: Sat Dec 03, 2016 4:25 pm

Re: Scales to Play by Ear

Post by ricklandjr » Thu Jan 26, 2017 10:27 am

That took care of it. Thank you!

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