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Can't go to old lessons
Posted: Sun Feb 04, 2018 6:01 pm
by Dr2t
After trying to change the download directory on the options menu (my SDD is too small and this damn app doesn't let me choose where to install) it says it failed and now I can't go to any previously downloaded lessons. Uninstalling and reinstalling isn't working.
New lessons can be downloaded, but they play off-track.
Anybody has any idea how to fix it?
Re: Can't go to old lessons
Posted: Wed Apr 11, 2018 7:16 pm
by andrewwegierski
Try going to:
Help >> Clear Playground Data
Check the boxes that say Clear Lesson Assets and Clear Lesson Data
Click submit and the app will close.
Upon reopening, all previously downloaded lessons will not be downloaded, but your progress and stats will still be saved.
Sounds like some sort of corruption issue, but maybe more complicated...
I have not messed with the download directory, but it seems like maybe somehow it changed where it's "looking for" old lessons?
If that doesn't work, let me know and I'll look further into the issue.
Re: Can't go to old lessons
Posted: Mon May 07, 2018 2:51 pm
by mabellester
If you found an idea or somebody offered you a suggestion, kindly contact me then! Thanks in advance!
Re: Can't go to old lessons
Posted: Tue May 08, 2018 10:20 am
by andrewwegierski
mabellester wrote: ↑Mon May 07, 2018 2:51 pm
If you found an idea or somebody offered you a suggestion, kindly contact me then! Thanks in advance!
Hi there, are you experiencing a similar issue? Let me know and I'm happy to help.
What's your email address? Shoot me a message at mine, listed in my signature below: