Accompaniment Becomes Un-Synced

[Paulopedia]

I've noticed that, at least in the Bootcamp lessons, if I make a mistake and stop before the end of a section, the accompaniment will often become out of sync with the metronome and PGS "hands." I'm using and over-the-top music production workstation with a fresh install of Windows 10 on a brand new SSD hard drive. So, there are no Operating System/Hardware issues on my end. It seems to be a glitch in the plugin.

EDIT: I just noticed that this only happens when I'm playing a group of highlighted measures in the middle of a Bootcamp lesson. If I select the first measure, it's back in sync again... so far.

Deuxième édition: Yes, that is absolutely the case. going back to the 1st measure re-syncs the accompaniment. Still, that is a glitch that needs debugging.

[andrewwegierski]

Hi there,

Sorry to hear about that bug. This is known issue with some lessons, and we are able to correct it on a case by case basis.

Can you please email support@playgroundsessions.com? Please make sure to include the exact lesson that it's happening in - the difficulty level, lesson #, lesson title, etc.

Once we receive that information, I'll be sure to pass it on and get this one resolved.

Best,
Andrew

[Paulopedia]

Actually, this pretty much happens with all of the Basic Boot camp Lessons when I select measures to practice.

[andrewwegierski]

Got it.

Can you confirm that someone is handling this over the email system?

Just want to make sure this isn't going unsolved. Thanks.