no sound on count-in or metronome or autoplay hands

General user help and bug reports for Playground Sessions for Windows
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griced
Posts: 4
Joined: Mon May 27, 2019 5:32 pm

no sound on count-in or metronome or autoplay hands

Post by griced » Mon May 27, 2019 5:36 pm

Hello, just started the trial and very excited about using it .. if I can get it to work.

The 1st video played fine with Harry C Jr and I've hooked my keyboard and able to see the green/red as a play along. But I am getting no sound for the count-in, mentronome etc.. I went into settings and turned them up but still nothing.

I just downloaded the software to my windows laptop so I assume it's the latest version.

so far, it's a bit frustrating to start the rookie lessons with no count-in so it's very difficult to get the 1st note right.

Any ideas?

Thanks, Dave

andrewwegierski
Posts: 631
Joined: Fri Apr 06, 2018 4:37 pm

Re: no sound on count-in or metronome or autoplay hands

Post by andrewwegierski » Fri Jun 14, 2019 10:46 am

I would advise you to check the device and type under settings - audio devices.

Let me know if you have any questions
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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