Can't Login.

General user help and bug reports for Playground Sessions for Windows
Locked
jeannie109
Posts: 1
Joined: Sat Feb 21, 2015 3:44 pm

Can't Login.

Post by jeannie109 » Sat Feb 21, 2015 3:48 pm

I changed my password and it still says invalid user name or password. Please try again.

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Can't Login.

Post by seant23 » Mon Feb 23, 2015 12:30 am

Hi Jeannie,

We don't handle this kind of support request here because we don't want to share any sensitive information, like passwords. You can email our support group at support@playgroundsessions.com though.

I would definitely recommend you try using the forgotten password tool first though, and try and change the password again. You'll want to make sure you don't have caps lock on, as all passwords are case sensitive.

Locked