[Bug] New user; app shows a completed lesson

General user help and bug reports for Playground Sessions for Windows
Locked
User avatar
DanTup
Posts: 6
Joined: Tue Feb 23, 2016 4:15 pm

[Bug] New user; app shows a completed lesson

Post by DanTup » Tue Feb 23, 2016 4:24 pm

I reported this to David via email earlier not realising there was a forum that the devs posted in directly, so I thought it might be more convenient to re-post here.

I just signed up today and when I installed and loaded the app, it suggested I'd already completed one Rookie lesson. When I went to the lessons, it shows a Black Eyed Peas lesson as being "0 of 0" complete and a tick.

Image
Image

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: [Bug] New user; app shows a completed lesson

Post by davidsides » Mon Feb 29, 2016 11:21 am

Hey Dan,

Thanks for pointing that out. We're going to be re-processing that lesson soon, which should eliminate that issue. Once published you may need to clear your lesson data to remove that lesson as being completed. Try reaching out to me later this week on the status of this lesson and I can walk you through how to clear your data.

User avatar
DanTup
Posts: 6
Joined: Tue Feb 23, 2016 4:15 pm

Re: [Bug] New user; app shows a completed lesson

Post by DanTup » Fri Mar 04, 2016 7:12 am

There's no rush if this isn't ready, but it's later in the week :)

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: [Bug] New user; app shows a completed lesson

Post by davidsides » Fri Mar 04, 2016 12:11 pm

Hey Dan,

The issue is fixed. Try this troubleshoot:

1. Open your Playground Sessions app and sign in
2. At the top of the screen, click on Help > Clear Playground Data
3. Click in the boxes next to Clear Lesson Data and Clear Lesson Assets
4. Click on the Submit button

At this point, Playground will close.

Open the app again and see if that lesson is still marked as complete.

User avatar
DanTup
Posts: 6
Joined: Tue Feb 23, 2016 4:15 pm

Re: [Bug] New user; app shows a completed lesson

Post by DanTup » Wed Mar 09, 2016 12:57 pm

Yep; appears to be fixed ow :) That lesson is now number 19 (Blink 182 has appear at 18), but I presume that's expected.

Thanks!

Locked